We're here to help.
At Switch My Plan, we're committed to making it easier for Canadians to compare and switch mobile plans without the confusion or pressure. If you have a question, concern, or need support, we're just an email away.
For questions about how our platform works, mobile plan comparisons, or anything else:
support@switchmyplan.caIf you're experiencing any issues during or after an activation with Bell or Virgin through our platform:
activations@switchmyplan.caPlease include your name, phone number, and a brief description of the issue so we can assist you quickly.
If you represent a telecom provider or would like to discuss a business opportunity with us:
partners@switchmyplan.caSwitch My Plan is a 100% digital service based in Ontario, Canada. We operate entirely online to serve you better—no physical locations, no in-store visits.
We're always looking to improve. If you have suggestions, comments, or just want to share your experience using Switch My Plan, we'd love to hear from you.