Frequently Asked Questions

Switch My Plan is an online platform dedicated to helping Canadians compare and switch mobile phone plans effortlessly. We aim to provide transparent, unbiased information, enabling you to make informed decisions about your mobile services.

We aggregate mobile plans from various carriers, presenting them in an easy-to-compare format. We redirect you to the carrier's offer page to complete the process. Our goal is to simplify your mobile plan shopping experience. We are currently waiting for approval from carriers to offer direct activation through our platform.

We have direct activation capabilities with some carriers, but we are waiting for approval from carriers to offer direct activation through our platform. Which is why currently we provide comprehensive plan details and redirect you to their respective websites for activation.

We strive to include a wide range of carriers to provide a comprehensive comparison experience. Our platform features plans from major providers as well as regional carriers to ensure you have access to the best options available.

At present, our services are focused on Ontario. We plan to expand to other provinces in the near future to assist more Canadians in finding the best mobile plans.

Your privacy is of utmost importance to us. We do not collect or store any personal information unless you explicitly provide it for specific services, such as signing up for newsletters or alerts. Any information you provide is handled with strict confidentiality and is not shared with third parties without your consent.

Our website may use cookies to enhance user experience and gather analytics. These cookies do not collect personal information and are used solely to improve our services. You have the option to disable cookies through your browser settings if you prefer.

No, our platform is completely free for users. We aim to provide unbiased information to help you make informed decisions without any cost.

Currently, we operate without direct compensation from carriers. Our goal is to establish partnerships and become an independent dealer or affiliate in the future. This approach ensures that our recommendations remain unbiased and focused on your best interests.

We regularly update our database to reflect the latest plans and promotions from carriers. However, as offers can change frequently, we recommend verifying the details on the carrier's official website before making a decision.

Currently, our focus is on Bring Your Own Device (BYOD) plans. In the future, we plan to offer options for purchasing devices on contract through our platform, providing a seamless experience similar to traditional independent dealers but entirely online.

If you have additional questions or require assistance, please reach out to us through our Contact Us page. We're here to help you navigate your mobile plan options with ease.